Lead Event Coordinator - Events & Weddings

Inspired and framed by the natural beauty of the central coast region of California, the Léal hospitality group is a one-of-a-kind collection of carefully curated properties located in Morgan Hill and Hollister. The Lead Event Coordinator will assist with coordinating each event to ensure timelines and details are followed and to ensure guests have a positive and memorable experience while attending any event, at any Léal property. Event Coordination • Ensure complete familiarity with the event logistics, working with the sales team to ensure a successful file handoff and communication is done prior to the event • Serve as the main contact for the wedding couple or event hosts and attend to their needs. Work closely with clients to understand their event requirements and any special requests, and consistently provide exceptional customer service • Coordinate event details and timelines, ensure everyone is in the right location per the event schedule, and ensure events run on time • Coordinate and attend culinary tastings, final walkthroughs, and rehearsals • Ensure banquet staff are adequately prepared for the event, coordinate staffing requirements, and staff briefings • Oversee and direct the banquet serving and banquet set-up staff to ensure all tasks are assigned and executed • Assist with setup and teardown of decorations as needed • Produce details for events (timelines, BEO, layouts) • Communicate with the lead catering staff regarding any special needs • Coordinate event rehearsals – include instruction for ushers, family seating, and wedding party processional and recessional • Coordinate with the Luxe design team, photographer, videographer, DJ, minister, and any additional outside vendors upon arrival to review the event timeline • Maintain high standards for safety and cleanliness in all areas of the property • Maintain proper dining experience, deliver items, fulfill customer needs, remove courses, replenish items, and refill glasses as needed • Communicate any areas of need, problems, and concerns from guests to the General Manager and the Director of Weddings & Event Sales or Director of Hospitality. Required Education, Knowledge, Skills, and Competences: • Bachelor’s Degree (or in progress) preferred – Hospitality, Marketing, Communications, Event or Meeting Planning – or equivalent experience in the hospitality industry • Customer service-oriented mindset with a focus on exceeding client expectations • Must possess exceptional communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships at all levels • Maintain a professional and polished appearance in adherence with the company dress code • Must have advanced computer skills, including working with the Microsoft Office Suite (including Excel), Aisle Planner, Google Documents, etc.