Lead Event Manager

Join Hilton Minneapolis, located in the heart of downtown and connected via covered skyways to the Minneapolis Convention Center and Orchestra Hall, as a Lead Event Manager. This prime location is ideal for hosting events, conferences, and group travel in the city.

As the Lead Event Manager, you will take charge of large group events, overseeing guest room arrangements, meeting spaces, and food service. Your role will involve effective communication and coordination across sales, hotel departments, and clients, ensuring a seamless experience throughout all stages of event planning and execution.

Your Key Responsibilities:

Organize, plan, and prioritize your tasks effectively to accomplish set goals.Maintain timely communication with internal and external clients through various channels.Build and nurture relationships with clients to understand and meet their expectations.Demonstrate comprehensive knowledge of event systems, products, and processes.Resolve conflicts and negotiate effectively, addressing any complaints or issues that arise.Engage in upselling and provide enhancements to generate additional revenue for events.Make informed decisions and problem-solve by evaluating issues and determining optimal solutions.Ensure outstanding service quality by aiding team members in understanding guest needs and providing guidance.Participate in customer site inspections and assist in the sales process as required.Perform other duties as necessary to meet business needs.Maintain regular attendance.Qualifications:

Minimum of 2 years' experience in event management or conference services.Flexible scheduling based on groups in-house.Experience with large group events and hotel event management.Familiarity with hotel property management systems, particularly Delphi.fdc is a plus.Compensation and Benefits:

Salary range: $60,000 - $70,000, based on your experience in hospitality and event management. When you join the Hilton family, you'll enjoy outstanding opportunities and exceptional benefits, such as:

Access to pay when needed through Daily Pay.Multiple healthcare coverage options available after 90 days.Complimentary meals during shifts.401(k) plan with company matching.Employee stock purchase plan to buy Hilton shares at a discount.Opportunities for career growth and development.Participation in Team Member Resource Groups.Recognition and rewards programs.Travel discounts through the Go Hilton program.Best-in-Class Paid Time Off (PTO).Inclusive family-building and fertility benefits.Expanded bereavement leave and adoption assistance programs.Supportive parental leave.Mental well-being support services.Access to educational credentials and professional courses.*Benefits may vary depending on position classification.

Catering and Events Incentive: Hilton offers a competitive Short-Term Incentive Plan to our Sales, Catering & Events teams, rewarding contributions to the company’s financial success. Participate in a quarterly component that can yield up to 20% in bonus-eligible earnings based on individual performance objectives.

EOE/AA/Disabled/Veterans