Logistics Billing Coordinator

**Responsibilities:**

* Review and obtain final transportation costs from carriers following each event.
* Audit carrier invoices and supporting documentation for accuracy, including rates, accessorial charges, fuel surcharges, and other applicable fees.
* Reconcile carrier costs against shipment records, quotes, and contracted rates.
* Identify and resolve billing discrepancies with carriers and internal teams.
* Prepare and issue accurate final invoices to exhibitors.
* Ensure all applicable transportation services and charges are captured on exhibitor invoices.
* Process adjustments, credits, and rebills when necessary.
* Coordinate with Logistics, Operations, Sales, and Accounting teams to resolve billing questions and discrepancies.
* Research and respond to exhibitor billing inquiries in a timely and professional manner.
* Maintain accurate billing records and supporting documentation.
* Monitor outstanding billing items and follow up to ensure timely completion.
* Assist with post-event billing reconciliation and resolution of outstanding issues.
* Identify recurring billing issues and recommend process improvements to increase accuracy and efficiency.
* Maintain confidentiality and follow company policies and procedures.
* Perform other duties and special projects as assigned.

**Qualifications:**

* High school diploma or equivalent.
* Previous experience in billing, invoicing, accounting, logistics, transportation, or a related field preferred.
* Strong attention to detail and accuracy.
* Excellent organizational and time-management skills.
* Ability to analyze invoices, rates, and supporting documentation.
* Strong problem-solving and reconciliation skills.
* Excellent written and verbal communication skills.
* Ability to work effectively with internal departments, carriers, and customers.
* Proficiency with Microsoft Office, particularly Excel.
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
* Previous convention industry AND transportation service experience preferred.

**Key Competencies**

* **Attention to Detail:** Ensures billing and supporting documentation are accurate and complete.
* **Financial Accuracy:** Understands the importance of accurate cost auditing and customer invoicing.
* **Problem Solving:** Investigates discrepancies and identifies appropriate resolutions.
* **Organization:** Manages multiple events, shipments, carriers, and billing deadlines.
* **Communication:** Communicates clearly and professionally with internal and external partners.
* **Accountability:** Takes ownership of billing issues through resolution.
* **Teamwork:** Collaborates effectively with Logistics, Operations, Sales, Accounting, and other departments.
* **Customer Focus:** Provides timely and professional support to exhibitors regarding billing questions.

**Work Environment:**

* Office setting/home office/remote will include sitting in front of computer for long periods of time.
* Frequently performs work on the tradeshow floor, in noisy and crowded areas while enduring uncomfortable temperatures, dust and/or other conditions.
* Job requires walking, bending, handling, reaching, grasping, lifting, and repetitive motions.
* Job requires long hours during show runs with varying stop and start time both early AM and late PM.
* Requires working alone at times and also with others in a team atmosphere.
* Will work with and report to multiple managers both in a city and national level.

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

* Competitive salaries
* 401K with company match
* Healthcare/vision/dental insurance
* Wellness benefits
* Career development program
* Employee assistance program
* Vacation time
* Community involvement opportunities
* Team activities

**And much more……**

**#LI-Remote**