This job is responsible for oversight of executive protection teams and activities within a specific geographic region and the health, safety and physical security of all attendees at Bank of America sponsored or hosted events. • Investigates, responds to and documents incidents in a market with complex demands, high employee concentration, extended physical footprint and/or high-profile buildings/campuses, with geographical concentration of bank events / meetings / executive travel • Engages with senior line of business leaders as the senior Protective Services Manager across the market to ensure awareness of significant incidents, protests, and events • Partners with Life Safety, Threat Management, Executive Protection and Major Events, involving the senior leadership team as needed to ensure the safety of bank facilities • Provides oversight and subject matter expert to enterprise security projects and programs, and acts as a subject matter expert; influencing landlords to adjust security protocols when necessary • Develops, maintains and drives consistency in security processes/operations and in the delivery of training to drive consistency in employee safety, incident management and service delivery • Leads or participates in exercises that help assess facility security preparedness and conducts after action reviews with leadership • Manages large guard deployment program, working closely with Regional Security Manager on regional budget impacts and partnering with vendor to engage Law Enforcement for select events • Executes executive protection activities with decisiveness and precision, identifies and responds to security situations and events and coordinates timely deployment of teams and assets • Prioritizes and balances workload and cross-training across the team, ensuring team resiliency and capacity to manage competing priorities • Communicates event security information effectively and securely to key stakeholders • Develops and implements security plans and protocols for events, ensuring the safety of clients and employees and proper screening/vetting procedures for all event guests • Develops strong partnerships with key business stakeholders, and local and federal law enforcement agencies, • Executes projects and assessments associated with the security of the senior management team • Manages expenses related to event security costs, in line with objectives and budget • Investigates, responds to and documents incidents in a market with complex demands, high employee concentration, extended physical footprint and/or high-profile buildings/campuses, with geographical concentration of bank events / meetings / executive travel • Engages with senior line of business leaders as the senior Protective Services Manager across the market to ensure awareness of significant incidents, protests, and events • Partners with Life Safety, Threat Management, Executive Protection and Major Events, involving the senior leadership team as needed to ensure the safety of bank facilities • Provides oversight and subject matter expert to enterprise security projects and programs, and acts as a subject matter expert; influencing landlords to adjust security protocols when necessary • Develops, maintains and drives consistency in security processes/operations and in the delivery of training to drive consistency in employee safety, incident management and service delivery • Leads or participates in exercises that help assess facility security preparedness and conducts after action reviews with leadership • Manages large guard deployment program, working closely with Regional Security Manager on regional budget impacts and partnering with vendor to engage Law Enforcement for select events • Executes executive protection activities with decisiveness and precision, identifies and responds to security situations and events and coordinates timely deployment of teams and assets • Prioritizes and balances workload and cross-training across the team, ensuring team resiliency and capacity to manage competing priorities • Communicates event security information effectively and securely to key stakeholders • Develops and implements security plans and protocols for events, ensuring the safety of clients and employees and proper screening/vetting procedures for all event guests • Develops strong partnerships with key business stakeholders, and local and federal law enforcement agencies, • Executes projects and assessments associated with the security of the senior management team • Manages expenses related to event security costs, in line with objectives and budget Skills: • Crisis Management • Executive / Authoritative Presence • Facility Security Management • Stakeholder Management • Threat Analysis • Adaptability • Attention to Detail • Business Case Analysis • Client Management • Relationship Building • Administrative Services • Critical Thinking • Customer Experience Improvement • Transportation Services Management • Multitask and Time Management • Events Management • Decision Making • Customer and Client Focus • External Resource Management (3rd Party Security Officers) • Policies, Procedures, and Guidelines Management • Critical Thinking • Problem Solving Required Qualifications: • Minimum of 5 years of experience in security management role • Excellent Communication Skills (verbal and written) and be able to interact with internal customers/leadership and external partners. • Must be able to respond to matters and issues off regular work hours.
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