Candidate must have a portfolio of previous events, with at least 3 years of professional experience in touring, concerts and corporate AV events, and have 3 positive references. Production Manager will lead a team of stagehands and technical staff directing the day-to-day execution of the event taking place; from load in, through the show, to the completion of load out, across all facets of the production including rigging, lighting, audio, FX, staging, client relations and crew productivity. • Must possess a thorough understanding of various live events and productions including live entertainment, touring acts, local bands, corporate events, awards shows, DJ parties, and various other events within the venue • Responsible for advancing technical, catering and rider requirements for events at the requirements of the Director of Entertainment and Sales/Service Managers • Participate in artist settlement at the request of the Director of Entertainment • Utilize advance information to best mitigate unforeseeable situations and best ensure a smooth day for all involved in the execution of the production • Manage entire building audio and video needs including set up, operations and repair and maintenance • Multi-task and manage multiple priorities and deadlines throughout the production • Communicate production needs quickly, safely, professionally, and efficiently to the crew and client as they present themselves throughout the day • Willingness to work long hours while maintaining a professional demeanor in a dynamic yet exciting environment • Have extensive knowledge of audio, lighting and video equipment and oversee the health maintenance and repair of venue equipment in Hard Rock Live and Hard Rock Cafe • Lifting and physical work are required • Familiarity with show needs, timelines, and results • Experience with high stress demands converting them into successful executions of the task • Driven customer service prowess to help client and guests for desired results • Working knowledge of production methods, strategies, technical crew, and equipment systems • Team leadership and professionalism working with high profile artists, personalities, and clients • Ability to help manage a team through challenging situations & long days • Adheres to Hard Rock's high production standards and codes of ethical conduct • Strong attention to detail and ability to work independently yet fit in with a tight-woven team environment • Exceptional critical thinking and problem-solving skills • Professional maturity, integrity, discipline, and a positive attitude • Exceptional communication skills and strong ability to collaborate and coordinate • Tenacity and ability to "think on your feet" in stressful situations • Ability to manage a wide variety of projects/demands at one time with quality execution and on-time delivery Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
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