Manager, Event Sales

Overall Purpose: Lower.com Field opened in July of 2021 as a premier destination for sports entertainment, in the rapidly growing downtown Columbus neighborhood. The ideal candidate for this role will have a proven track record of developing, cultivating, and maintaining strong industry relationships, with an ability to create a private event business that rivals any venue in the country. The Manager of Event Sales will work closely with Levy, our concessionaire, as well as Columbus Crew ticketing, corporate partnerships and the Director of Event Development. • Research, analyze, and develop special event profit-generating opportunities and clients • Responsible for building and maintaining strong client relationships ensuring all event specifications are communicated to and executed by all operating departments making for a successful experience for the meeting planner and attendees • Maintain constant communication with private Event Operations Manager as it applies to the client at hand • Attend event meetings to ensure contractual needs are being met for each client and ensure accuracy for client and event contracts • Direct interaction with guests always in a professional and polite manner; promote and maintain the highest level of customer service to all guests • Respond to sales inquiries in a timely manner and convert to sales: answering e-mails, scheduling meetings/tours, conducting planning meetings • Generate proposals, contracts, invoices, and banquet event orders • Work with other stadium departments to identify specific needs related event sales • Monitor changes, trends, and new developments in the special events industry • Work cross-functionally with marketing, operations, and partnerships teams to ensure seamless event execution and brand alignment. • Works well under pressure while maintaining a positive attitude • Ability to work independently with minimal supervision • Must be a team player, reliable, and dependable • Must be detail-oriented and must be able to multi-task while managing time successfully • Availability to work a varied schedule including, nights, weekends, holidays and early mornings, as needed for events, maintain full time status hours and full calendar year availability • The ideal candidate will be upbeat with a positive and flexible attitude; work well in a fast-paced environment; exhibit a calm confidence and ability to prioritize key tasks; be able to handle unexpected situations with elegance and finesse; and display excellent verbal and written communication skills • Someone who understands that building and maintaining relationships throughout the entirety of guest experiences is the foundation to any successful event • The ability to assess situations and problem-solve to find effective solutions should challenges arise • Knowledge of industry terminology, event-related services and technical requirements for the types of events anticipated at the stadium.