Manager-Event Services (NE)

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across a broad portfolio of brands. This particular role is within the JW Marriott brand, part of Marriott's luxury portfolio, renowned for its elegant properties located in gateway cities and distinctive resort destinations worldwide. JW Marriott upholds the legacy of its founder, J. Willard Marriott, emphasizing the importance of associate well-being and development as foundational to delivering outstanding guest service. At JW Marriott, associates enjoy a work environment that values diversity, innovation, and genuine hospitality, offering opportunities for growth and recognition in a luxury setting with a strong focus on holistic well-being.

This position serves as an Assistant Banquet Manager, with responsibilities that include assisting in the supervision of event service teams while actively participating in the physical setup of function rooms such as arranging tables, chairs, dance floors, and podiums to meet specific event requirements and standards. The role involves offering leadership in service delivery, including training staff and setting performance expectations to ensure consistently high-quality service during events. Additionally, the Assistant Banquet Manager plays a key role in managing departmental inventories, maintaining equipment, and protecting assets, which are integral to smooth and effective event operations.

The Assistant Banquet Manager acts as the vital link among Banquets, Event Planning, and Event Delivery teams, facilitating communication and coordination with event hosts throughout the event lifecycle. This role also focuses heavily on guest interaction, making the Assistant Banquet Manager’s presence known to customers to answer questions, resolve issues promptly, and foster a positive guest experience. Moreover, this position is instrumental in enforcing safety and operational procedures, scheduling and leading staff shifts, and reviewing space usage to optimize venue performance.

The employment type for this role is typically full-time, aligning with Marriott International’s commitment to providing career development opportunities and an engaging work environment. This position might offer a competitive salary commensurate with experience, reflective of the hospitality industry's standards within luxury hotel settings. Working at JW Marriott also means contributing to a culture of inclusivity, respect, and equal opportunity.

In summary, the Assistant Banquet Manager at JW Marriott is a dynamic role combining hands-on event setup expertise, supervisory skills, inventory and asset management, and customer service excellence. Successful candidates will have a robust background in event management or food and beverage service, must be adept at problem-solving, and thrive in a collaborative, fast-paced luxury hospitality environment. This role promises rewarding challenges and career growth for professionals passionate about event operations and guest satisfaction.