Manager, Meeting & Events Management

Title and Summary
Manager, Meeting & Events Management

Overview
The Manager plays a critical role on Mastercard’s Events Management team, delivering world‑class client experiences through exceptional event execution, elevated hospitality, and innovative experiential design. This individual will lead the planning and execution of high‑profile internal and external programs, including executive meetings, Board of Directors events, Gala dinners and highly curated experiences. The role requires a highly creative, culturally connected hospitality professional with deep knowledge of the restaurant and events landscape. The ideal candidate has a sophisticated eye for design, is ahead of emerging trends to bring fresh, unexpected ideas, and can also flex to a more classic and timeless aesthetic depending on the project.

The Manager must be both visionary and highly executional: a resourceful problem‑solver who thrives in fast‑paced environments, anticipates challenges before they arise, and uses technology and AI tools to enhance creativity, efficiency, organization, and productivity. The candidate excels in collaborative environments, confidently partners with senior stakeholders, and demonstrates exceptional attention to detail while managing multiple priorities simultaneously.

Work Location: Minimum 3 days per week in the Purchase, NY office, with travel required for site visits and events, including evenings and weekends during major programs.

Role & Responsibilities

Partner with senior leaders and stakeholders to define event objectives and develop comprehensive project plans aligned with business goals and brand standards.
Lead the end‑to‑end planning and execution of high‑touch meetings, executive dinners, and experiential events.
Curate exceptional hospitality experiences, including identifying trend‑setting restaurants, unique venues, culinary talent, entertainment, and culturally relevant programming.
Stay ahead of emerging trends in luxury hospitality, restaurant openings, experiential design, entertainment, and guest engagement—particularly within NYC and specific global markets.
Collaborate cross‑functionally with internal teams, agencies, global partners, and vendors to deliver seamless event execution.
Manage all event logistics, including venue sourcing, site inspections, transportation, staffing, production, and on‑site operations.
Develop creative event concepts and attendee experiences that elevate the Mastercard brand and differentiate programs from industry standards.
Own event budgets, including forecasting, invoice processing, reconciliation, and identifying opportunities for operational efficiencies and cost savings.
Oversee contracting, compliance, and vendor negotiations for hotels, venues, transportation, production, and staffing partners.
Create detailed staffing plans and minute‑by‑minute run of shows.
Oversee VIP and executive attendee experiences with a white‑glove level of service.
Coordinate menus, banquet event orders, gifting, décor, entertainment, and experiential elements in partnership with marketing and sponsorship teams.
Produce attendee communications, briefing materials, production schedules, logistics documents, and post‑event reporting.
Leverage AI tools and emerging technologies to improve event planning processes, streamline workflows, enhance creativity, support research, and drive operational efficiency.
Travel domestically and internationally as needed for planning and execution.

Qualifications

Proven success managing complex, high‑visibility events with multiple stakeholders, tight timelines, and evolving priorities.
Self‑starter capable of working independently or in a team environment.
Exceptional organizational skills with meticulous attention to detail and follow‑through.
Deep passion for restaurants, hospitality, food culture, experiential events, and luxury guest experiences.
Extensive knowledge of highly regarded restaurants, emerging culinary trends, and notable new openings in NYC and other key markets.
Strong aesthetic sensibility with an eye for design, ambiance, storytelling, and experiential details that create memorable moments.
Continuous pursuit of inspiration across hospitality, fashion, art, design, entertainment, and travel.
Innovative thinking while remaining highly practical and execution‑focused.
Industrious and solutions‑oriented with the ability to think quickly under pressure and navigate complex challenges calmly and effectively.
Anticipates issues before they arise and proactively develops contingency plans.
Thrives in dynamic, fast‑paced environments and adapts quickly to shifting priorities and business needs.
Comfortable working across regions, cultures, and time zones; multilingual skills are a plus.
Confident interacting with senior leaders, C‑suite executives, clients, partners, and VIP guests while maintaining professionalism, discretion, and composure.
Strong interpersonal instincts with the ability to build trust and foster relationships across diverse stakeholders.
Demonstrates curiosity and proficiency in using AI tools and emerging technologies to enhance research, productivity, communications, creative ideation, workflow management, and operational excellence.
Embraces innovation and continuously explores smarter, more efficient ways of working.
Advanced experience with event management platforms, including Cvent.
Strong budgeting, forecasting, negotiation, and analytical skills with the ability to manage costs while maintaining premium experiences.
Exceptional written and verbal communication skills with the ability to influence, present ideas clearly, and adapt communication styles effectively.
Collaborative team player committed to mentoring junior team members and contributing to a positive team culture.
Passion and availability for travel; willingness to work evenings, weekends, and non‑traditional hours when planning in different time zones and onsite for events.

EEO Statement
Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Benefits
Benefits for full‑time (and certain part‑time) employees include insurance (medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation, 5 personal days, pro‑rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best‑in‑class company match; deferred compensation for eligible roles; fitness reimbursement or on‑site fitness facilities; tuition reimbursement; and many more. For interns: 56 hours of Paid Sick and Safe Time, jury duty leave, and on‑site fitness facilities in some locations.

Pay Ranges
Purchase, New York: $125,000 - $207,000 USD

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