Join our team and help make an impact in your community today! • Works with the Account Managers and the Donor Resources Recruiters to supervise the rebooking, planning and logistics of blood drives to facilitate goal-making aligned with inventory and usage projections. Administrative/Managerial: • Maintains awareness of current events and trends in the blood industry • Directs Account Managers and Recruiters for the division in the performance of duties • Works with the Donor Resources Business Development Manager to ensure the blood drive calendar is completed by the set deadline weekly • Works with the Donor Resources Business Development Manager to assign openings in the blood drive calendar to the Account Managers and follows up as needed to ensure a full schedule • Provides motivation and development for subordinates • Develops leaders throughout the organization by being a role model of high leadership behaviors and through the implementation of leadership development opportunities • Has ability to analyze excel reports and interpret data • Reviews the scheduled blood drives in advance to evaluate and maintain efficiencies and accurate goals • Works directly with all departments to achieve efficiency, accuracy, and monthly goal • Tracks the monthly goals and sets expectations for the Account Managers • Monitors each Account Manager for goal-making metrics and assigns their schedule • Manages each Recruiter for goal-making metrics and assigns their schedule • Schedules, interviews, and selects appropriate candidates for department positions with the assistance of the Director of Donor Resources • Works closely with Donor Services to ensure changes are communicated and updated in a timely manner • Recognizes and has the ability/agility to make changes to blood drives when need dictates • Develops an extensive working knowledge of the HemaTerra Technologies product suite • Supports the growth of the company by promoting HemaConnect donor recruitment software through public relations activities, onsite coordinator training, presentations, and hands-on relationships Recruitment : • Implements strategies to facilitate staff to retain and manage sponsor organizations • Creates new and imaginative approaches for developing successful recruitment and operational strategies • Shows a willingness to question traditional assumptions and modes of operation • Performs blood drive on-site visits • Routinely calls or visits blood drive coordinators to assess Account Managers performance • Performs quality checks to ensure that all essential information in HemaCollect is correct and timely • Assists Account Managers with rebooking and retaining blood drives on the calendar • Assists with customer service follow up with blood drive coordinators • Other duties as assigned or required The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.
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