SalesForce CRM platform: • Manage and monitor daily requests, issues and escalations with agencies and customers • Manage daily support, troubleshoot and maintenance of Salesforce • Manage CMS system for development of webpages • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions and workflow • Communicate with project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment • Liaise and coordinate with internal stakeholders, Audi AG, agencies and dealer • Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and innovate ways to meet mission goals successfully Events and Privileges: • Implement and manage timelines, contracts and communication with partners and internal stakeholders • Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event. • Manage logistics, inventory, event talents and vendors • Maintain digital inventory list and process of inventory flow • Collaborate with various internal departments to ensure all needs relating to functionality and performance are met • Provide feedback and periodic reports to stakeholders • Specify staff requirements and coordinate their activities • Proactively handle any arising issues and troubleshoot any emerging problems on the event day Additional Information: • Start Date: Immediate or 1-month notice • Working days and Hours: Monday to Friday, 9am to 6pm • Contract Duration: 6+6 month, with 1-month completion bonus • Location: Aperia, Lavender MRT + on-site event Lyn, Yee Chen Fu EA License No.
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