• Monitors event requests on a daily basis and provides customer service support to customers internal/external on the status/progress of their requests • Responsible for accuracy of all reporting information but not limited to: attendee counts, registration information, attendance of events, attendee management information, budget allocation, consistency of profile planning pages, RFP documentations, contract approval forms etc… • Prepares and communicates meeting notes, survey results, budget reports internally to meeting planners and meeting leaders (hosts) to customers and decision-making parties, prepares post-meeting analysis reports, maintains and tracks budgets and spend data. • Communicates policies, procedures, and processes related to transparency and disclose effectively and with excellent customer service. Required to work as part of a team or individually. • Ability to work independently and effectively with internal and external customer. • Experience in Project Management with the ability to manage multiple projects/assignments concurrently.
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