Meeting and Event Operations Lead

As a meeting and event operations lead, you'll oversee the efficiency and continuous improvement of the organization's meeting, event, and concierge program. In this role, you'll partner with cross-functional partners like Travel Services, Live Production, Facilities, Food Services, Procurement, and IT to boost service delivery, improve processes, and support high-visibility events. As needed, you'll serve as a backup to the concierge and event specialist during periods of high demand, partnering with internal teams, vendors, and service providers to coordinate room reservations and share information to ensure successful events. Hands-on experience with enterprise event management, room booking, or workplace reservation platforms used to manage space and scheduling at scale. Experience using event utilization data, surveys, and focus groups to identify trends and opportunity areas, develop data-driven recommendations, and lead process improvements that increase operational efficiency and improve service delivery.