Meeting and Events Manager

Passionate and dedicated professionals are the backbone of creating unforgettable experiences. We strive for excellence, innovation, and genuine service excellence. Key Roles and Responsibilities: • Coordinate rooming arrangements • Set up event details • Respond to inquiries from groups • Ensure effective communication between departments for excellent customer service • Build and maintain strong relationships with guests and potential clients through ongoing correspondence, site visits, gathering feedback, and expressing gratitude • Regularly review group bookings and statuses to guarantee accurate records and prepared block rooms • Organize necessary equipment, files, signage, and amenities • Prepare detailed Banquet Event Orders for all events/meetings and hold BEO meetings • Develop expertise in essential software, including Room Key, Event Temple, and Microsoft Office, and provide detailed reports • Adhere to all contracts and reservations, ensuring accurate program entries, timely deposit charges, and staff information sharing • Manage group billing and collect outstanding invoices Essential Skills and Attributes: • Excellent organizational skills • Emotional intelligence and composure • Effective communication and interpersonal skills • Customer-centric approach Qualifications and Experience: • Minimum 2 years of experience in event planning and/or hospitality • Ability to tackle challenges promptly and act in the best interest of the organization • Confidence in leading a team and guiding others • Proficiency in crafting professional documents and maintaining professional correspondence • Able to manage multiple tasks and prioritize assignments efficiently • Strong organizational and time management skills • Superior verbal communication skills • Flexibility to work non-traditional hours, including evenings, weekends, and holidays • Ability to support multiple properties in downtown Savannah

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