Meeting Coordinator

RPStaffing is conducting an immediate direct-hire search for the Contract Meetings Coordinator/Registrar with a major nonprofit association based in Washington, DC. Excellent oral and written communication skills are required, as is proficiency with Microsoft Office, databases, and other relevant software. On-Site • Set up the registration desk and effectively manage the complete on-site registration process, including training volunteer and/or temporary staff who assist at the registration desk • Employ strong customer service skills to solve problems related to registration and participation • Provide prompt, accurate responses to a wide range of inquiries made at the registration desk regarding attendance and the conference in general • Assist with technical questions related to the Cvent Events App • Manage requests for continuing education credits (CPE and CLE) Other duties of this position may be, but are not limited to, the following: • For meeting procedures related to registration and hotel reservations, provide initial copy to the marketing team, and proof final copy prior to publication by the marketing team • Fulfill meeting room requests for ancillary events, which include collecting details necessary to confirm space needs, tracking meeting room inventory to assign available space, communicating the room handoff with the hotel and requestor, and processing payment • Manage hotel room blocks for each conference by protecting rooms for staff, speakers, and VIPs and by coordinating with the hotel to enforce reservation policies • Help with various office-wide projects as needed, including assisting the Director of Finance and Operations and the Director of Marketing and Communications Benefits, hours, and locations are subject to change.