Meeting & Event Coordinator

Key Responsibilities • Demonstrated expertise in executing high profile meetings and events with senior executive participation • Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event support • Primary point of contact for conference center clients; responds to all requests in a timely manner. • Consistently deliver high standards of care during events, exceed client expectations, and anticipate needs • Manages all operations, functions, and logistics for conference center including scheduling of the conference center using client scheduling software, ordering catering, troubleshooting AV and other set up issues • Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort • Checking and restocking some soft services including coffee machines and products • Complete all tasks and projects as directed and ensure timely delivery based on deadlines • Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies • Establish rapport and maintain relationships with events and conference clients • Handle all administrative support for the conference center and off-site meetings and events, including but not limited to, preparing cost quotes, presentations, responding to inquiries and requests • Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption • Follow established escalation procedures and incident reporting procedures • Provide backup support for reception • Conduct daily site walk checklist to ensure flawless execution, look out for defects and remediate any dangerous conditions immediately • Ensure meeting rooms and collaboration spaces are in ‘ready-to-use’ condition whenever unoccupied • Ensure office equipment is in good working condition. Otherwise, rectify immediately • Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace • Work in Corrigo platform to support work order and invoice submission process. • Other duties, as assigned or requested by manager