Meeting & Event Set Up Manager

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ** Meeting & Event Set Up Manager - JLL **** What this job involves - ** The Meeting & Event Set Up Manager is responsible for the end-to-end meeting and event set up services and basic audio-visual support within the assigned portfolio. In cases where more dedicated support is needed, the role/roles fall under Meeting and Events/Experience Services. ** What your day to day will look like: *** Deliver operational requirements per client scope across assigned sites while developing procedures, performance measures, and quality standards * Drive client initiatives including technology rollouts and benchmarking while supporting account-wide programs and training workshops * Ensure compliance with JLL and client Health, Safety, Environment, and Risk Management policies * Maintain financial controls, achieve budget targets, and generate operational reports and presentations * Hire, develop, and retain top talent while maintaining company performance standards * Ensure meeting and event spaces are clean, well-stocked, and ready with proper setup, breakdown, and resetting of all equipment * Coordinate with Meeting & Events Specialists and maintain operational knowledge of all meeting space equipment and inventory * Respond promptly to setup requests ensuring KPI compliance while coordinating with technology, catering, security, facilities, and vendors * Resolve user complaints effectively and schedule flexible labor coverage to meet daily demands efficiently * Proactively manage client relationships at all organizational levels including C-suite while ensuring data integrity and following safety protocols * * Required Qualifications: *** 5+ years in hospitality or facility management industry managing large facility operations * 5+ years of people management experience * Bachelor’s degree in hospitality, facilities management, building, business, or other related field * Excellent verbal, written, and presentation skills * Exceptional service orientation with passion for hospitality * Basic computer proficiency (Microsoft Office Suite, Outlook); intermediate operational skills for audio-visual equipment * Strong relationship-building and teamwork skills; demonstrates respect with customers and team members ** Preferred Qualifications**: * Familiarity working with or for an IFM provider ** Physical Requirements *** Ability to stand/walk for extended periods * Capability to lift up to 50 pounds independently and up to 75 pounds with assistance ** Location**: Malvern, PAThis position does not provide visa sponsorship. * * Location: ** On-site –Malvern, PA ** Job Tags: ** If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.

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