About Serendipity Labs All of this will help you craft and deliver our members' experience each day as a Lab Operations Manager! • Develop a rapport with Members to cultivate a warm professional environment and sense of community. Lab Operations • Ensuring the lab opening and closing checklists are completed and the lab is member ready at all times. Team Management • Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and Guests.
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