**As a Concord Leader you will be responsible to:**
· Inspire greatness in your team.
· Encourage and support team members to reach their full potential.
· Create a work environment that is a Great Place to Work for all.
· Lead with integrity, transparency, respect, and professionalism.
· Care for your team and their families.
**Key Responsibilities:**
• Deliver exceptional customer service to both internal partners and external clients
• Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
• Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
• Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
• Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
• Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
• Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
• Collaborate with internal departments to maximize event success and guest satisfaction
**Qualifications:**
• Proven experience in event planning, hospitality, or related fields
• Strong organizational, time management, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with a focus on delivering high-quality results
• Proactive, professional, and guest-focused
**Benefits**
* Competitive wages
* Medical, dental, and vision insurance
* Life insurance and short/long-term disability options
* 401(k) with company match
* Tuition assistance
* Discounted room rates at Concord-managed hotels
* Training, development, and career advancement opportunities
**Why Join Concord?**
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Built on five cornerstones—**Quality, Integrity, Community, Profitability, and FUN!**—our associates proudly cheer:
**“We Are Concord!”**
We are an equal opportunity employer committed to diversity and inclusion and strive to be a **Great Place to Work for All.**
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