Concord Hospitality is seeking a detail-oriented and enthusiastic Event Manager to lead the planning and execution of exceptional events. This role is responsible for managing all aspects of events, ensuring seamless operations, and delivering an outstanding experience for clients and attendees.
As a Concord Leader you will be responsible to:
Inspire greatness in your team.Encourage and support team members to reach their full potential.Create a work environment that is a Great Place to Work for all.Lead with integrity, transparency, respect, and professionalism.Care for your team and their families.Key Responsibilities:
Deliver exceptional customer service to both internal partners and external clientsPlan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contractsCommunicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are metMaintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedulesManage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and qualityUnderstand the hotel's food & beverage offerings, function spaces, and presentation standards to optimize event experiencesMonitor and respond promptly to client requests, changes, or issues to ensure satisfactionCollaborate with internal departments to maximize event success and guest satisfactionQualifications:
Proven experience in event planning, hospitality, or related fieldsStrong organizational, time management, and communication skillsAbility to manage multiple priorities in a fast-paced environmentDetail-oriented with a focus on delivering high-quality resultsProactive, professional, and guest-focusedBenefits
Competitive wagesMedical, dental, and vision insuranceLife insurance and short/long-term disability options401(k) with company matchTuition assistanceDiscounted room rates at Concord-managed hotelsTraining, development, and career advancement opportunitiesWe are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Skills:
Audiovisual, BeOS Operating System, Billing, Catering Services, Communication Skills, Customer Experience, Customer Support/Service, Dental Insurance, Detail Oriented, Diversity, Documentation, Event Management, Food and Beverage Industry, Hotel Management, Multitasking, OEM (Original Equipment Manufacturer), Organizational Skills, Record Keeping, Time Management, Vision Plan
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Concord Hospitality Enterprises Co
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