Feb. 27, 2024

Pharma Event Coordinator

American Express Global Business Travel Albany, New York

for the development of client proposals with the direction of the meeting owner and/or Sourcing Manager+ Use business program management system to run pharma programs from planning to final bill completion.+ Handle and negotiate any hotel needs, destination management company (DMC), air and all third party contracts. Monitor attrition dates, cancellation policies and ensure contracted services are implemented.+ Communicate between Information Technology support and clients for web requirements on assigned programs.+ Work with creative team to produce program materials.+ Coordinate and possibly attend site inspections as needed and implement onsite events.+ Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements.+ May conduct program debrief with client.+ Work with accounting to complete final bill, review final billing prior to final invoicing to client.+ Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.+ Evaluate program impact and reassesses objectives and outcomes; plan for continuous improvement.+ Partner with designated team to communicate registration and air needs, status meetings and continuous communication throughout program.+ Able to assist with any level of event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, etc. + Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness.+ Work closely with support departments to exceed client requirements and objectives.+ Partner with third party suppliers to arrange their services.+ Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

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