Private Events Manager

The Private Events Manager is the leader of a team of associates responsible for selling and servicing events ranging from corporate to social events as well as internal organization meetings and events. The Manager ensures client contracts are fulfilled satisfactorily for a great customer experience. Responsibilities also include being on-call during assigned events or certain dates.This role is integral in developing and managing sales associates and leading logistical coordination of private events at the Denver Botanic Gardens – Chatfield Farms. Is involved in the budget process.Is a leader of the Denver Botanic Gardens Chatfield Farms brand, developing and fostering relationships with our guests, vendors and industry professionals.May oversee or serve as an on-site venue representative and when present, is on-site for the entirety of all assigned events.Creates and delegates event leads, sales and commission reports regularly.Oversees and executes on-site sales tours and sales calls.Ensures account management, contract negotiation and achievement of department’s revenue goals. Remote work is at the discretion of management at all times.All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.Position Qualifications: Knowledge, Skills, and AbilitiesAbility to lead dynamic teams of people, including the skill to engage in healthy conflict and have crucial conversations when needed to motivate and encourage their development.Must have the ability to multi-task between complex projects effectively.Must have impeccable attention to detail to scrutinize documents and plans for accuracy.Ability to flex while remaining calm in situations that may require significant last-minute changes.Ability to negotiate contracts.Knowledge of account management.Knowledge in achieving revenue goals including on-site and off-site sales calls.Ability to maintain stability under pressure and able to deal well with stressful situations.Ability to manage, plan for and organize multiple large events/priorities at the same time.Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.Ability to maintain stability under pressure and able to deal well with stressful situations.Ability to be flexible and willing to modify plans, when necessary, throughout the day.Must maintain a flexible schedule and be available early mornings, nights, weekends and holidays, depending on the events schedule.Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.Ability to work overtime as necessary.Must be a positive representative of the Gardens both internally and externally at all times.Must work with respect and cooperation at all times with fellow employees and the public.Must be committed to working safely at all times.Education and ExperienceBachelors degree and/or combination of education and equivalent experience is required.Minimum of 7 years of experience in hospitality and/or recreation industry.A minimum of 6 years of sales experience is required, and 4 years of corporate or wedding sales preferred.Specific experience using a sales/scheduling software system such as ATMS, Caterease or related is also preferred.Experience using Paylocity Payroll system a plus.Additional InformationTravel:Up to 10% travel required.