Private Events Manager (Full-Time)

This position reports directly to our Sr. Do you have the skills and experience to execute top-notch events aligned with rigorous quality and safety standards? ZooTampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1.2 million visitors annually. Our vision is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife. Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.Acts as primary contact, project manager, and facilitator of all Zoo events as assigned by the Sr Manager of Private Events or Sr Director of In Park RevenuePoint of contact for clientele from beginning to end of event to plan, implements, and manages all Private Events as assigned.Develops and maintains systems to capture institutional knowledge about all Zoo Private Events to protect progress to date and ensure continual improvement.Responsible for entering event contract addendums in catering software (Triple Seat) and relaying any changes and alterations to all Zoo Tampa departments in a timely manner.Provides detailed timelines and checklists for the Sr Manager of Private Events or Sr Director of In Park Revenue to review in advance of events with explicit explanations of the function of all details including event diagrams.Clearly defines staff coverage for event preparation, delivery acceptance, event oversight, and event wrap-up (to include, but not limited to, setup, event success reporting, event evaluations and assessments).Participates in pre-event meetings and Events meeting with all Zoo DepartmentsCoordinate staff requests for and from other departments.Check in with all department heads to gain information regarding events concerns.Ensures adequate inventories of event supplies are on hand prior to eventAttend Weekley BEO meeting with OVG Director of CateringResponsible along with Sr Manager of Private Events for information flow and department coordination in execution of assigned events.Manages external event planning.Monitors expenditures and ensures compliance with Zoo’s purchasing policy.Ensures quality guest service by reaching out beyond functional areas of responsibility and reporting, suggesting, and implementing improvements that will enhance guest experience.Ensures timely and accurate communications to guests, staff, and Zoo management.

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