Private Events Sales Coordinator

Located just outside of Peoria, IL, this 2,000-acre zoological park is home to over 150 animals/60 different species that are native to Illinois. Wildlife Prairie Park has multiple meeting and event spaces and can host over 100 private events each year. Responsibilities include but are not limited to: • Prioritize work daily • Answer telephone calls and emails with highest level of accuracy, courtesy, and customer service presentation • Give tours to prospective clients • Prepare contracts for events • Input account, booking and profile information into the booking system within the designated time frame and adhere to all guidelines as set forth by Director of Sales and Events • Work with Director of Sales and Events to set-up and maintain files in a neat and orderly manner • Help clients with details on upcoming events. • Coordinate with clients, caterers, and vendors to ensure a successful event • Works with clients to ensure event details are confirmed • Assist with room setup and tear down • Banquet manage and serve at assigned events to ensure success and trouble shoot any difficulties • Ensure events are completed satisfactorily • Create post event reports, coordinate corresponding thank you letters • Proof-read all correspondence for accuracy and readability • Ability to work a flexible schedule including evenings and weekends • Ensure all private events are reflected on parkwide calendars • Work with the Lodging Sales Coordinator to block and sell rooms for private events • Communicates with wedding parties to inform cut off dates, forecast wedding blocks accurately and makes any changes to reservations/upgrades. Qualifications • Minimum two years office experience, preferably with hospitality, VIP, wedding, and corporate clients • High School or GED required, associates or bachelors degree preferred • Proficient in Microsoft Word, Excel, PowerPoint • Excellent communication, organization, written and guest relations skills • Able to work a flexible schedule, including weekends and holidays • Must be able to provide outstanding customer service to internal and external guests • Food handlers and Basset required.