Program Manager (Event Planning Manager)

This role involves serving as a liaison between clients and suppliers, ensuring excellent client relations, detailed planning, and successful implementation of programs both domestically and internationally. The ideal candidate will have a passion for exceptional service and quality standards, contributing to the company's commitment to extraordinary experiences. Responsibilities • Oversee, facilitate, and manage all aspects of event planning , • Coordinate and manage travel, accommodations, and expenses , • Work on multiple events for a variety of clients simultaneously , • Manage and document communications , • Manage program budgets and track expenses , • Work directly with registrants on challenges or inquiries , • Develop and maintain solid professional relationships with all suppliers, clients, and registrants , • Work with the marketing team to deliver event marketing communications, on-line registration, email promotional campaigns, and communications to participants , • Create and manage timeline, itinerary, agenda, evaluations, and post reports , • Update client and supplier partners in event planning software , • Serve on on-site management team to deliver program excellence , • Manage communications and program details in event planning software , • Keep abreast of industry trends and participate in professional online training opportunities to grow in profession , • Perform daily administrative functions and other duties , • Work collaboratively with marketing team, sales team, and leadership to manage program deliverables Requirements • Excellent written and verbal communication skills , • Exceptional and highly proficient computer skills in Google and Microsoft Suite (Excel, Publisher, Word, Power Point, OneNote) , • Knowledge and experience with event planning software , • High propensity for time management, task management, details, and organization , • Strong understanding and experience of event management, corporate incentives, meetings and/or group travel preferred , • Takes initiative, accountable for meeting deadlines, working independently, and priority management , • Innovative and resourceful, actively seeks opportunities to improve events , • Experienced at negotiating and building partnerships with suppliers , • Exceptional client service skills and enjoys collaborating with people , • High energy, positive, professional attitude, pride in work product , • Exceptional team member: willing to roll up your sleeves and pitch in to help your colleagues when needed , • Punctual, dependable, respectful Benefits • Full-time position , • In-office work environment , • Opportunity to work with a dedicated team of professionals