Program Manager, Events

Posting Type Hybrid Job Overview As a Program Manager, Events, you will help bring Relativity's mission to life -- to organize data, discover the truth, and act on it -- by designing and delivering event programs that engage our community and deepen relationships with our customers and partners. This role owns Relativity’s presence at Tier 1 trade shows, serving as the lead planner, production owner, and on-site point of contact. With minimal supervision, this person leads programs from planning through execution, partners with Brand and cross-functional teams to bring creative vision to life and proactively solves project challenges to deliver high-impact, operationally sound experiences that support broader business goals. Must be located in the Chicago-land area for our in-office 2 days a week requirement.Job Description and Requirements Role ResponsibilitiesDeliver a seamless event experience -- in person, virtual, and hybrid -- for participants, sponsors, vendor partners, and staffServe as the lead production owner of Relativity's presence at Tier 1 industry trade shows (e.g., Legalweek, ILTACON), from planning through execution.This includes pre-planning tasks such as floor space selection, contract negotiation, and sponsorship packages.Act as team advisor and may become actively involved in meeting project objectives and resolving problemsOwn the full program lifecycle: developing RFPs, budgeting, contracting and negotiations, site selection, housing for attendees, and meeting specifications (e.g., menu planning, logistics, audio visual, space assignments, signage, etc.)Partner closely with the Brand team to concept and develop engaging trade show environments that bring Relativity’s broader brand vision to life.Bring creative ideas and experiential recommendations to the Brand team, helping translate creative direction into functional, impactful physical experiences.Own booth production and ensure layouts, signage, demo areas, meeting spaces, hospitality, activations, and other customer touch-points work cohesively within the overall experience.Manage tradeshow budgets, exhibitor logistics, and vendor relationships (booth build, drayage, AV, lead retrieval technology) to maximize ROI and brand impact at flagship eventsPartner with Sales and Demand Generation on tradeshow lead capture, qualification workflows, and post-show follow-up to ensure pipeline impact is tracked and reportedEnsure events and content delivery strategies are aligned with Relativity's strategic objectives and support the broader legal data intelligence brand storyMaintain strong internal and external communications and develop relationships with all event stakeholders, including attendees, Relativity teammates, sponsors, and vendor partnersProvide on-site support by overseeing all arranged details of each program (e.g., attend pre-con, advance all functions, verify room set-ups, coordinate special events, ground transfers, VIP needs, meeting materials)Work closely with the event production team to negotiate agreements with vendors, outside providers, and subcontractors to ensure lowest cost and highest quality of service for all eventsHelp with planning logistics and generating enablement content for internal staff and event participantsWork closely with Relativity's marketing communications team to implement approved communication strategies for promoting the event; assist with establishing communication protocols and operating procedures with planning committees, vendors, and program staffProactively identify risks, dependencies, and potential roadblocks, developing solutions, and communicating effectively with key stakeholders.Keep up with current events trends and technology, including AI-enabled event tools, and make recommendations for improvements as appropriateLead post-event operational debriefs, gather stakeholder feedback, identify opportunities for improvement, and apply learnings to future programs.Act as team advisor and may become actively involved in meeting project objectives and resolving problems.Demonstrate Relativity Management Competencies (Embodies Personal Learning, Builds High-Performing Teams, Aligns Goals with Strategy, Makes Effective Decisions) in daily work, and seek opportunities to apply and enhance management skills to create sustainable success for RelativityPreferred Qualifications 5 to 7 years of program/event management experience, ideally in B2B technology, SaaS, or professional servicesDirect…