Project Manager, Enterprise Events

Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. In This Role, You Will • Serve as the main contact for clients, managing their pre-event and onsite or virtual experience using the Cvent Platform • Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions • Manage several concurrent projects while adhering to project milestones and internal metrics • Provide advice, consultation, and training to clients based on industry best practices • Offer best-in-class technical support backed by timelines created specifically for each project • Communicate effectively with diverse internal and client stakeholders to strengthen relationships • Act as a liaison between clients and suppliers to quote, order, and ensure successful delivery of onsite event materials and hardware • Configure, test and troubleshoot event specific technology prior to and onsite at client events to ensure success • Work, alone or with a team, onsite to ensure success on the day of the event - up to 40% travel required • Preferred experience in event industry or onsite technical support • Excellent written and verbal communication skills • Ability to multi-task in a dynamic, fast-paced, entrepreneurial environment • Ability to integrate knowledge across disciplines to ensure event execution success • Ability to work with and manage a team to achieve goals • Ability to excel at developing relationships both virtually and in-person • Strong understanding of the onsite event management experience • Strong business acumen, ethics, emotional intelligence, and high integrity • Able to lift at least 50 pounds such as large boxes, printers, etc.