Project Manager, Events

Located in the heart of downtown Durham, NC, our office at the historic American Tobacco Campus is a short walk from world-class dining and entertainment venues including the Durham Bulls Athletic Park and the Durham Performing Arts Center (DPAC). Lucid Dream is seeking a project manager to support the planning and coordination of immersive VR activations at conferences, trainings, sales meetings, and client events across the U.S. Event Logistics & Coordination • Coordinate logistics for client VR events including schedules, travel coordination, shipping timelines, and device logistics • Create and manage event checklists, timelines, and run-of-show documentation • Track event readiness across internal teams to ensure all deliverables are prepared on time • Coordinate with venues, vendors, and event organizers regarding space, power, Wi-Fi, and staffing needs • Support the preparation and shipment of event materials and demo kits • Ensure smooth handoff between internal deployment teams and onsite staff Client Communication & Customer Support • Serve as a primary point of contact for clients for event planning and logistics questions • Provide clear, professional communication before, during, and after events • Ensure clients feel informed and supported throughout the planning process • Gather post-event feedback and document learnings • Escalate technical or operational issues to appropriate internal teams as needed • Support and execute small client projects and pilots as assigned by the Delivery or Operations team • Experience in experiential marketing, event production, or conference planning • Familiarity with immersive or technical products • Experience supporting healthcare, life science, or technical clients • Exposure to QA, user testing, or UX processes • Experience working in creative or technical studio environments • Project management certification (CSM, PMP, or similar)