Rental Specialists

Event Rental Specialist Worcester, MA Job Details Full-time 16 hours ago Benefits Paid time off Employee discount Referral program Qualifications Term negotiation Record keeping Customer communication Customer relationship building Vendor management Catering Upselling Event planning Mid-level Event vendor coordination Customer inquiry handling Vendor relationship management Contracts Equipment maintenance Budgeting Events management Equipment inventory management Communication skills Marketing Hotel experience Full Job Description Job Summary Join our dynamic team as an Event Rental Specialist, where you will be the driving force behind creating unforgettable event experiences. Your expertise in event planning, hospitality, and sales will ensure each event runs smoothly from start to finish. Responsibilities Collaborate with clients to understand their event needs, offering tailored rental solutions and upselling additional services to enhance their experience Coordinate with vendors, caterers, and venue staff to ensure seamless setup and breakdown of equipment and decor Manage rental inventory, including scheduling deliveries, pickups, and maintenance of equipment such as tables, chairs, linens, and audiovisual gear Assist with event marketing efforts by promoting rental packages through various channels and engaging with potential clients Negotiate contracts with clients to secure bookings while maintaining profitability and customer satisfaction Provide exceptional customer service by addressing inquiries promptly, guiding clients through rental options, and ensuring a positive experience from initial contact to post-event follow-up Maintain organized records of bookings, contracts, payments, and inventory logs to streamline operations and ensure accuracy Experience Proven experience in event planning or management within hospitality settings such as hotels, restaurants, or banquet facilities Strong background in customer service with excellent communication skills to build rapport with clients and vendors Familiarity with event marketing strategies and upselling techniques to maximize revenue opportunities Experience handling contracts, budgeting, and negotiations to ensure profitable events Knowledge of banquet operations or catering services is highly desirable Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Prior experience with events management software or inventory systems is a plus Embark on a rewarding journey where your organizational skills and enthusiasm for events will shine! We are committed to supporting your professional growth while delivering exceptional experiences that leave lasting impressions. Job Type: Full-time Pay: $21.00 - $22.50 per month Benefits: Employee discount Paid time off Referral program Work Location: In person