Reservations & Events Manager

RESPONSIBILITIES:

We’re looking for a Reservations & Events Manager who is responsible for overseeing all private event inquiries, bookings, and execution in an upscale, French-Mediterranean environment. This role blends sales, guest relations, and operational coordination to ensure a seamless experience for guests.

Key Responsibilities:

Event Management: Handle private dining and event inquiries from initial contact to on-site execution, including large parties. Client Relations: Meet with clients to finalize menus, event layouts, timelines, and decor. Reservations Oversight: Manage all reservation platforms (e.g., OpenTable, Resy), optimize seating strategies, and manage daily reservation flow. Operational Coordination: Coordinate with the kitchen and front-of-house management teams for, event setup and execution. Revenue Generation: Develop strategies to maximize event bookings and increase sales. VIP Handling: Oversee high-profile guest relations and ensure exceptional service standards. Team Leadership: Lead and train the host/reservations team.

QUALIFICATIONS:

Experience: Proven experience in reservations, private events, or front-of-house management in an upscale setting. Skills: Strong communication, organizational skills, and high attention to detail. Software: Working knowledge of booking platforms, with preference for experience in software like Tripleseat. Availability: Flexible work hours, including the ability to work evenings and weekends. Attributes: High energy, personable, and able to work well under pressure

Pay: Up to $90,000.00 per year

Benefits:

401(k) matching
Employee discount
Health insurance
Paid time off

Work Location: In person