As a Restaurant Event Coordinator, you will be responsible for assisting other departments to ensure optimal service to guests. Why you should apply for this position today: - Join a global leader in the hospitality industry - Work in a supportive and inclusive team environment - Make a positive impact on guests' experiences - Grow your career with opportunities for advancement - Enjoy attractive compensation and benefits package Responsibilities: - Assist other departments as needed to provide exceptional service to guests - Maintain cleanliness of work areas throughout the day, following clean-as-you-go procedures - Stand, sit, or walk for extended periods of time - Read and verify information in various formats - Enter and locate work-related information using computers and/or point of sale systems - Exchange information with coworkers using electronic devices - Engage guests in conversation about their stay, property services, and local attractions/offerings - Follow all safety and security policies and procedures - Report accidents, injuries, and unsafe work conditions to management - Complete safety training and certifications - Adhere to company policies and procedures - Maintain a clean and professional appearance - Protect company assets and maintain confidentiality of proprietary information - Welcome and acknowledge guests according to company standards - Anticipate and address guests' service needs - Assist individuals with disabilities - Thank guests with genuine appreciation - Communicate effectively with others using appropriate language and etiquette - Prepare and review written documents accurately and completely - Answer telephone calls professionally - Develop and maintain positive working relationships with coworkers - Support team goals and respond to the concerns of other employees - Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance - Perform other reasonable job duties as requested by supervisors Qualifications: - High school diploma or equivalent is required - Previous experience in the hospitality industry is preferred - Strong customer service skills - Ability to work well under pressure and in a fast-paced environment - Willingness to work evenings, weekends, and holidays as needed Education Requirements: - High school diploma or equivalent
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