Sales and Event Coordinator

This role will support our sales team in the coordination of sales, events, and banquets at our unique full-service hotel. JOB SUMMARY: Responsible for providing sales and event support to the hotel. • Coordination of all events and group business, as contracted by the sales team • Answer sales phone calls and follow up to voicemails in timely manner • Respond to all sales inquiries and follow-up on all customer needs accurately, timely and in a professional manner • Actively solicit new business based on hotel’s needs (TBD by GM or Sales Leader) • Proactively sell and conduct tours of meeting and banquet space while providing information on hotel • Meet or exceed activity goals determined by GM or Sales Leader • Work with sales personnel to achieve required sales team goals • Generate correspondence, reports and necessary forms (i.e. contracts, prepare proposals, etc.) as directed • Assistance in coordination of all group business as contracted by the sales manager • Effectively communicate with all departments, including any outside vendors, to ensure that the meeting and related functions are executed to exceed the client’s expectations-assist set up, tear down of meeting rooms and/or additional amenities • Ensure proper and organized setup and tear down of meeting rooms • Maintain well-documented, accurate, organized and up-to-date file management • Develop strong customer relationships through professional client communication • Have current knowledge of hotel rates, strategies, discounts and promotions • Communicate with hotel team for accurate execution of group’s needs (BEO’s and group resumes) • Assist with completing required sales reports • Assist hotel with implementing hotel specific selling strategies • Confirm all group and meeting details prior to arrival • Greet contact for each meeting and confirm expectations • On-site contact during events – when needed • Create signage (reader boards and door cards) specific to each event • Create post-event evaluations of each event to ensure success in the future • Build and maintain group blocks including inputting rooming lists when necessary • Promptly follows-up on all customers needs and inquiries in an efficient and expedient manner • Assists the sales manager with client events, etc. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.