Sales Coordinator (Events and Rentals)

Listening to clients, treating them as partners, and providing exceptional service at fair and reasonable prices is core to building the long-term relationships we desire to have with the individuals and organizations we have the pleasure of working with. The Sales Coordinator at PRI Productions is responsible for intaking and administering sales leads and ensuring the highest possible level of responsiveness to all inquiries and exceptional service to all clients and prospective clients. Under the direction of the Director of Event Sales, he or she will set represent the sales team as the first point of contact for new and returning clients, build a client portfolio, distribute sales leads, and manage the sales performance of assigned staff. • Fields all incoming web and phone inquiries to gather information while making an excellent first impression as a brand ambassador • Directs the assignment of each lead to the most appropriate member of the event production team for follow-up • Writes up and processes orders of minimum complexity when engagement from an event planner/producer is deemed unnecessary • Assists each member of the sales team in reaching their sales targets based on performance and corporate growth expectations • Maintains constant communication with sales representatives on the status of leads and conversions to improve individual and collective sales performance • Follows-up thoroughly on all leads and business opportunities • Models the highest possible level of responsiveness and the delivery of exceptional service to all clients and prospective clients and demands this from the sales team • Analyzes sales statistics and communicates emerging trends to leadership • Ensures the highest level of customer satisfaction throughout all interactions via web, phone or in-person • Attends and contributes to weekly sales meetings • Attends weekly production meetings • Embodies corporate culture and serves as key brand ambassador • Ensures correct utilization of CRM and other sales applications • Bachelor’s degree in event management, hospitality or a related field • Three to five years in a sales role, preferably within the special events industry • Minimum of two years prior management experience • Strong interpersonal skills to interact thoughtfully with colleagues at all levels • Exceptional written and verbal communication skills • Familiarity with data analysis and reporting