Sept. 26, 2025

Sales & Event Manager

Lodgco Hospitality Grand Rapids, Michigan

• Answer sales phone calls and follow up to voicemails in timely manner • Respond to all sales inquiries and follow-up on all customer needs accurately, timely and in a professional manner • Actively solicit new business based on hotel’s needs (TBD by GM or Sales Leader) • Proactively sell and conduct tours of meeting and banquet space while providing information on hotel • Meet or exceed activity goals determined by GM or Sales Leader • Work with sales personnel to achieve required sales team goals • Generate correspondence, reports and necessary forms (i.e. contracts, prepare proposals, etc.) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. • Hotel experience preferred • Event Management or Hospitality degree is a plus • Minimum of 1-2 years of hospitality Catering sales and experience within a full-service hotel • Delphi FDC system knowledge, preferred but not required • Flexible in being present during events that occur in the evening or during weekends • Adaptable interpersonal skills to communication and address all employee levels of the hotel • Professional proficiency of the English language in reading, writing and verbal communication Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together.

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