SALES & EVENTS COORDINATOR

Summary The ideal Thompson team member has a passion for creating unique experiences. This role embodies the luxury lifestyle experience, has a passion for exceptional hotel service and, can express that belief in an atmosphere of spontaneity and authenticity. • Coordinate client needs and client events • Maintain files, systems and communication to other departments as directed by the sales and marketing team • Communicate site inspections and entertainment to relevant operations departments and prepare sales kits and Keys • Prepare leads, proposals and contracts with appropriate logging in sales system • Coordinate VIP reservations, billing, amenities and welcome letters, creating internal traces as needed • Take and respond to telephone inquiries and direct follow up to the appropriate hotel sales personnel including the completion in full of the conference inquiry form • Assist and support the sales team as needed with reporting and other administrative tasks • Perform a daily check of site inspection show rooms and VIP guest rooms to ensure they meet the Hotel brand standard and Sales standards. Qualifications • A true desire to satisfy the needs of others in a fast-paced environment • Possess excellent organizational and time management skills • Exceptional verbal and written communication skills • Eager to learn and grow within the department • Prior hotel or hospitality work experience is essential