Sales & Events Manager

Practice Hospitality is seeking an experienced Sales & Events Manager to join the team at the Mining Exchange Hotel. About The Hotel Issues formal proposals and contracts to meeting clients • Develops and executes a strategic account development plan by targeting results-oriented high revenue potential sales calls to ensure a successful direct sales program • Creates and manages meeting clients in STS S&C system • Assists with 30-60-90 day catering forecast that is prepared weekly • Responsible for group and catering revenue goals that make up overall revenue budget • Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed upon details and pricing for the meeting, event or program • Conduct weekly BEO meetings to discuss events with the director of food & beverage, banquet manager, banquet chef and all relevant personnel to maximize budgets/sales goals and operational execution • Provide detailed information on meeting specific needs throughout the entire booking process from negotiation through departure • Create Quarterly Action Plans with guaranteed commitments for the number of people attending banquets, meetings and functions prior to the commencement of the event as outlined by the director of sales and marketing • Represent the hotel property in resolving complaints from groups and group attendees, including but not limited to billing and reservations • Meets the clients upon arrival and introduces them to key team member. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.