Scheduler, Special Events

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

The Special Events Scheduler is responsible for developing the requirements necessary to implement vendor special events and in-house events. Develop, coordinate, implement, update and maintain the Special Events calendar for Jared, Kay, Peoples and Zales banners, which consists of ~11,000 vendor events annually. Coordinate all vendor special events logistics to ensure seamless execution of the events. Work cross-functionally with other business partners and operations on event schedule, plans, new vendor selection, labor allocation, etc. Supports the Special Events Manager on all vendor special event initiatives and completes assigned ad hoc requests.

KEY RESPONSIBILITIES

Develop, maintain, and optimize the annual Vendor Special Events Schedule, ensuring strategic timing, event spacing, and alignment with holiday and promotional calendarsManage a comprehensive special events calendar across Jared, Kay, Peoples, and Zales, coordinating event dates with vendors to maximize performance and consistency across brandsPartner with vendors, merchandising, and brand leadership to identify, evaluate, and implement new special event opportunities that drive sales and customer engagementMonitor, validate, and update event schedules, databases, and planning files to ensure accuracy across all systems, reporting tools, and customer-facing platformsResolve scheduling conflicts and collaborate with vendors and business partners to identify alternative solutions that support event success and business objectivesPrepare and distribute field communications related to special events, including schedules, policies, procedures, training resources, updates, and operational guidanceReview, update, and maintain special events policies, training materials, and documentation to ensure content remains current, relevant, and effectiveCreate and manage presentations, communications, and SIGnet content that promote special event programs, resources, best practices, and business resultsServe as the primary liaison between vendors, operations teams, and cross-functional business partners, addressing issues and supporting successful event executionAnalyze event performance, collaborate on staffing and labor planning, support brand event strategies, and provide backup leadership for the Special Events Manager during peak periods or absencesApply strong organizational, analytical, problem-solving, and project management skills to prioritize multiple event-related initiatives

POSITION QUALIFICATIONS:

Bachelor's degree and 2+ years experience in a similar work setting1+ years experience in project management, retail operations, or related fieldStrong project management skills with the ability to prioritize, manage, and execute multiple projects simultaneouslyExcellent verbal and written communication skills, including the ability to present clear, concise recommendations to leadershipAdvanced proficiency in Microsoft Office and collaboration tools, including Excel, Word, PowerPoint, Teams, and SharePointAbility to build and maintain positive, collaborative relationships across departments and organizational levelsHighly organized and detail-oriented, with exceptional time management skillsStrong analytical and problem-solving abilities, using critical thinking and innovative approaches to address operational challenges

BENEFITS AND PERKS:

Comprehensive healthcare, dental, and vision insurance to keep you and your family covered - available on day 1 of employment!Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plansGenerous 401(k) matching after just one year to help secure your financial futureAmple paid time off, plus seven holidays to recharge and unwindExclusive discounts on premium merchandise just for youDynamic Learning & Development programs to support your growth