Seasonal Event Lead

• Coordinate the guests experience with communicating with the chef(s) • Open bottle of wine for guests • Bus and set tables, as needed • Perform buffet set-up (if necessary) and breakdown • Consistently communicating with support staff and management • Supervise the event to ensure service runs smoothly and efficiently • Ensure compliance with Marigold Catering policies and procedures are being followed • Maintain complete knowledge of service requirements for assigned events • Organize all assigned events and complete preparation work in accordance with Marigold Catering standards. • Ensure that all unused food is returned, that designated condiments are broken down and properly stored, and all catering supplies are account for at the end of the function • Ensure that all closing duties are completed before staff signs out • Provide feedback on staff performance and report disciplinary problems to managements and participate in counseling of associates • Foster and promote a cooperative working climate, maximizing productivity and associate morale • Complete all paperwork and closing duties in accordance with Marigold Catering standards • Anticipate guests need, respond promptly and acknowledge all guests, however busy and whatever time of the day • Monitor and handle guest’s complaints by following Marigold procedures to ensure guest satisfaction • Uphold appropriate standards of quality and timing • Attends all scheduled meetings and brings suggestions for improvement • Perform other duties assigned • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Experience • 2 years of work experience (or a minimum of 20 events worked) as a Captain or Lead Server within the Fine Dining Banquet/Catering Field.

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