This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue leaders to enhance the overall business relationship with the... venue. • Support the achievement of Encore’s financial goals for the location by ensuring the collaboration between the Sales and Operations leadership teams and through effective direction of same. Operations Management • Act as a resource or point of escalation for technical support for sales and operations leadership team • 5+ years of customer service or hospitality experience is preferred
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