Senior event manager

The Senior Event Manager provides professional client services support in the planning, organization, and management of events within McCormick Place. • Meets with client groups to plan and organize assigned meetings and / or events, ensuring clear communication between all customers and their event contractors and all internal parties to ensure the efficient and superior delivery of all services for assigned events • Partner with HR to support hiring initiatives, engagement activities and community outreach • Assist in ensuring accuracy of event financials : post-event billing of services and equipment charges. • Advance and communicates all event information to appropriate departments and staff • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing • Oversee all production, setup, event staff, event-related contract services • Maintain communication with events team to ensure a flawless event • Communicates in a timely fashion any / all problems and proposed solutions to the AGM and / or Director of Events • Prepares events reports noting attendance, times, significant problems, etc. • Requires 5+ years of employee supervision experience, union knowledge preferred • Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred • Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A / V equipment and relevant federal, state, and local regulations • Understanding of set up, audio, video, lighting, and rigging preferred • Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment • Ability to work independently and also as part of a team • Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required • Work independently exercising judgment and initiative with minimal supervision. • Experience in event management software (Ungerboeck) preferred, but not required.