Senior Event Manager

We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. • Through the “usual stuff” (venue tours, planning, upselling, detailing) the Senior Event Manager is responsible for servicing the largest and most complex meetings and events in order to meet/exceed the contracted revenue goals (and of course, blowing the clients’ expectations out of the water)… they set the bar high and motivate the team to do the same. • As part of the Events team, they are the first line of communication between their clients and the hotel. • The Senior Event Manager will be responsible for organizing and leading pre & post-event meetings for their assigned groups with the hotel team (and sometimes the clients too). If you can perform the following, then you have come to the right place... • Great team player with the ability to create excellent working relationships • Exceptional organizational skills in managing multiple simultaneous projects • Comfortable collaborating with all departments, particularly sales, food & beverage, and (of course) banquets • Strong communication and customer service skills • Solid leadership skills; able to positively motivate others • Able to anticipate needs and over-deliver wherever possible • Cool under pressure and specialize in problem solving • Able to break down barriers and resolve conflicts swiftly and seamlessly • Knowledge of food and beverage preparation, presentation, and service standards • Desire to think way outside the box when it comes to the guest experience • Working knowledge all safety and health department procedures, as well as all state and federal liquor laws • Embody the Virgin cultural MUSTS: enthusiastic, original, innovative, fun, and unapologetically YOU