Senior Event Manager, Custom Services

Along with other FIRST team members, the Senior Event Manager, Custom Services will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you’ll work with the client to coordinate the logistical needs of the event program - both onsite at Google campuses and offsite at external venues. Your Contributions • Provides consultative ‘one stop shop’ planning support for Event Hosts to ensure exemplary event experience • Discovery of Event Host objectives and requirements for live events • Oversees organization of venue selection, logistics, decor, entertainment, catering and all other event needs • Create in depth event based on strategy while pushing the boundaries of creativity and innovation - ability to recommend event enhancements to achieve desired event objectives • Review of all meeting space to ensure proper space assignment • Update host information in internal systems in a timely manner • Provide onsite support during the event execution, coordinating event support with suppliers and/or internal Google Events team • Create, manage and distribute event details using approved internal template to all stakeholders and services lines involved in the event • Conduct debriefs post-event with Event Host and communicate comments/compliments/issues to external suppliers and/or Events team • Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reports • Conduct site visits • Manages high-profile and complex events, often acting as the lead on global events involving multi-region support • Act as a mentor to other team members, as needed • Train new employees on the program, as needed • 5 – 7+ years’ event management and/or corporate meeting planning experience preferred • Bachelor’s Degree preferred • This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required • Strong meeting coordination experience for meetings/conferences ranging between 50 – 300+ people • Experience working with high-profile stakeholders and event agencies • Experience working cross-functionally with all levels of stakeholders in a fast-paced environment • Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event • Excellent organizational, time management and prioritization skills • Ability to execute tasks independently and efficiently • Creative problem solver, resourceful, team player • Adaptability to situations and ever-changing demands • Highly organized with the ability to handle multiple tasks to meet strict deadlines • Ambitious and proactive with a calm and flexible approach to handling pressure • Experience working on large and complex databases • Must be fluent in English • Ability to work onsite • This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.