Senior Event Manager| McCormick Place Convention Center

The Senior Event Manager provides professional client services support in the planning, organization, and management of events within McCormick Place. • Meets with client groups to plan and organize assigned meetings and/or events, ensuring clear communication between all customers and their event contractors and all internal parties to ensure the efficient and superior delivery of all services for assigned events • Partner with HR to support hiring initiatives, engagement activities and community outreach • Assist in ensuring accuracy of event financials: post-event billing of services and equipment charges. • Advance and communicates all event information to appropriate departments and staff • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing • Oversee all production, setup, event staff, event-related contract services • Maintain communication with events team to ensure a flawless event • Communicates in a timely fashion any/all problems and proposed solutions to the AGM and/or Director of Events • Prepares events reports noting attendance, times, significant problems, etc. Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment. • Experience in event management software (Ungerboeck) preferred, but not required