This position will be responsible for soliciting new catering accounts by entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Responsibilities: • Coordinate and oversee client functions to ensure customer satisfaction • Sell, manage, coordinate, and execute group assignments turned over by the Sales Department • Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special offerings • Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship • Prepare correspondence to customers, internal booking reports and file maintenance • Participate in business review meeting, pre-convention meetings, training and other catering sales related meetings as required • Work with other departments within the hotel to provide quality service to customers • Attend community/social events and industry meetings Develop/maintain knowledge of market trends, competition and customers • Prepare or delegate the preparation of function sheets and catering correspondence. Sets and negotiates terms pertaining to the sale of the hotel’s catering services with the guidance of the Food and Beverage Director. • Works closely with the Director of Sales & Marketing in coordinating sales activities and all functions booked into the hotel. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position.
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