This candidate must have a minimum of 7 years of event planning experience from anywhere up to 800 attendees. for all assigned meetings.Development and management of documented centralized meeting and event planning standard operating procedures. Create diagrams and seating charts for events, as required, based on needs for each event.Work with corporate support team to assist with registration process for various meetings and workshops across the U.S. and Canada; including, but not limited to composing announcements, creating registration forms, managing the registration process and retaining registration records.Familiarity with Workday: Review and approve meeting and workshop invoices and submit to finance department for payment in conjunction with business unit, following procurement procedures.Collaborate with all departments' administrative support on all meetings and event logistics, including coordination with Facilities team for any events hosted in DC office.Conduct post-event reviews to solicit customer feedback and areas for improvement.Be familiar with and adhere to Information Technology Security Policies and procedures.Other duties and responsibilities as assigned. Customer experience-focused mindset and approach.Demonstrated experience in re-imagining event planning operating model; experience and insight to offer improvements that elevate the customer and attendee experience.Proactive customer service mindset; ensure client satisfaction in all aspects of event planning and execution. Technically proficient in meeting planning tools and technologies, such as EventBright, CVENT, WebEx, Team, and Microsoft 365 applications.Knowledge and understanding of meeting and event planning principles, requirements, procedures, and available resources.Skill in organizing resources and establishing priorities in managing multiple projects, and meeting deadlines.Ability to interact effectively with all levels of staff remotely.Certification in event planning is desired.
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