AllSTEM Connections is looking for a talented Senior Event Planner/Meeting Planner with one of our leading client in Banking & Financial Services.Location - Manhattan, NYSchedule - 5 Days in OfficeJob responsibilities :Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.Submit facilities requests as directed by Planner; walk and inspect conference room setupsSupport Event Managers with high level meetings; and stretch assignments as neededBuild working relationships with fellow colleagues, porters, audio visual and catering teamsManage space issues, escalate unresolved issues to the Lead PlannerAdhere to standards of operations established for Conference CenterJoin planner on pre and post con calls, aiding data entryCheck rooms making sure catering, audio visual and room sets match BEOAid planner to keeping track of Client Center inventory, standard purchases and invoicingManage space issues, escalate... unresolved matters to managerCover reception desk essential functions; answering telephone calls, returning emails promptlyMaster usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports aiding Room Concierge team.Develop rapport with LOB admins and meeting contacts to learn about business needs while understanding the importance of meeting their expectationsRequired qualifications, capabilities, and skills:Five plus years' experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer serviceEffectively manage guest experience and expectations through a high level of tact and diplomacyHighly organized with the ability to multi-task and apply judgment to priorityFlexibility to deal with a fast-paced, diverse environmentMS Office skills, knowledge of EMS booking system (a plus)Apply for this Awesome opportunity today
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