Senior Events Planner

Join our team as a Senior Planner to help coordinate events in the firm's Client Center. As a Senior Planner in Amenity Services at JPMorgan Chase, you will oversee the coordination of logistics for meetings and events in the firm's Client Center. Your role includes managing conference center planners to ensure service excellence and operational effectiveness, while maintaining global standards. • Maintain a collaborative and team-oriented attitude and lead by example. Required qualifications, capabilities, and skills : • 5+ years' experience in Luxury Hospitality Industry, Event Planning and Food & Beverage with high touch customer service, demonstrating a strong foundation in customer service and organizational skills • Excellent interpersonal and communication skills, with the ability to engage with clients and employees professionally and warmly • Ability to effectively manage client experiences and expectations using a high level of tact and diplomacy • Highly organized with the ability to multitask and prioritize tasks effectively • Proven experience in managing and developing a team, including conducting performance reviews and identifying training needs • Working knowledge of audio-visual systems; Proficiency in Microsoft Office tools are essential, and • Flexibility to thrive in a fast-paced and diverse environment • Willingness to work flexible shifts to cover client center hours and locations • Bachelor's degree required

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