Senior Meeting and Events Manager

**Overview:** We are seeking a highly experienced and organized Senior Meeting and Events Manager to join our Experience Services team. As a key ambassador for our clients, you will be responsible for planning and executing exceptional meetings and events that exceed their expectations. This is an exciting opportunity to work with a leading global provider of digital commerce solutions and to make a meaningful impact on our clients' experiences. **Responsibilities:** • Oversee the planning and execution of meetings and events for clients, ensuring seamless operations and exceeding client expectations • Manage client relationships, building trust and understanding their needs to deliver exceptional experiences • Collaborate with the Experience team to support an overall enriching and engaging workspace • Establish strong relationships with client business units to build trust and consistently exceed client expectations • Manage all aspects of on-site meeting and event planning, including project planning, strategy, innovation, optimization, and execution • Coordinate with building and conference center stakeholders to determine event needs and ensure frictionless experiences • Develop playbooks, tools, and lead programs to improve client experiences, efficiency, and effectiveness of service delivery • Engage in a culture of continuous improvement and innovation, leveraging business intelligence and best practices • *Qualifications:** • Bachelor's degree in Hospitality, Event Planning, or related field • 5+ years of experience in meeting and event planning, with a focus on high-profile events and senior executive participation • Proven track record of delivering exceptional events and exceeding client expectations • Strong communication, interpersonal, and problem-solving skills • Ability to work independently and as part of a team • Familiarity with event management software and tools • *Benefits:** • Competitive salary and benefits package • Opportunities for professional growth and development • Collaborative and dynamic work environment • Comprehensive training and support • Recognition and rewards for outstanding performance • Flexible work arrangements and work-life balance • Access to cutting-edge technology and innovation • A culture of diversity, equity, and inclusion, with a commitment to equal employment opportunity