March 23, 2025

Senior Problem, Incident and Event Management Engineer

Humana Harrisburg, Pennsylvania

You will play a crucial role in managing critical incidents across all IT domains, ensuring swift and effective resolution. * Maintain a high-level understanding of industry-standard technologies, including network, cloud, and application support. * Strong background in IT Service Management (ITSM) practices, including Incident, Problem, and Change Management. * Proven capability to produce clear and comprehensive written reports. * Familiarity with event correlation tools and functions preferred.

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