Shift supervisor, Hospitality ​/ Hotel ​/ Catering

Shift SupervisorThe Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.What we are looking for!21+ years of ageA desire for a management career with Main Event/Dave & Buster'sSolution-oriented with the ability to problem solve in an ever-changing environmentAn attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environmentExcellent hospitality and employee relations skillsRequirements:6+ months with Main Event/Dave & Buster's or 2+ years in a supervisory roleFriendly, professional demeanorAbility to create an amazing guest experienceValid Alcohol Seller/Server and Food Handler CertificationsWhat will you be doing daily?Maintaining the center's appearance through established facility cleanliness standards.Holding yourself and others accountable for creating a culture of high performance.Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.Attending weekly manager meetings, as needed.Communicating clearly and effectively in various mediums using verbal and written skills.Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.Recognizing our company's core competencies and making decisions to protect us.Professionally representing the company when conducting business.Perks!Competitive salaryQuarterly bonus programHealth, Dental, Vision, Long & Short-term DisabilityEmployee Assistance ProgramBuster's Legacy Fund (Supports team members during difficult times)401K matching planFREE foodFREE gameplayLarge leadership team = multiple managers per shiftFUN work environmentGrow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunitiesDave & Buster's Inc./Main Event Entertainment is an Equal Opportunity EmployerSalary Range:10.25 - 17We are an equal opportunity employer and participate in E-Verify in states where required.

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