As part of Special Events, you'll help create unforgettable experiences for our guests by: • Assisting with event reservation calls and guest registrations • Hosting prize drawings and making event announcements • Maintaining accurate event databases and guest lists • Drafting warm and welcoming guest letters • Executing casino promotions and special events • Greets and provides guests registration packets/information, prepares gift packages, and works with the Promotions & Events Manager and internal team to ensure BEO's are effectively implemented. • Support the overall planning, coordination, and execution of all events and promotions; coordinate assistance from other departments, such as Catering/Banquets, Marketing, etc., as necessary • Compose event and promotion-related communications, including guest letters, property wide memos, event fact sheets and all property event and promotion collateral • Research, develop and manage relationships with vendors/entertainment to ensure all prerequisites are met during the events and promotions • Create rules for all events and promotions; seek approval from Compliance, Legal and Marketing teams as appropriate • Attend events and promotions to ensure all details are attended to and serve as the point of contact for any potential issues • Other assignments as assigned my management. Qualifications • Must be at least 21 years old • Nevada Gaming Registration Required • Nevada Alcohol Awareness Required • Valid Drivers License with a clean Drivers record • Able to effectively communicate in English, in both written and verbal forms • Ability to multi-task and work well in a fast paced, team-oriented environment • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts • Ability and willingness to provide upbeat positive and friendly attitude toward guests and co-workers striving for the highest level of customer service in our industry. Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation.
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